Privacy Policy

Introduction

This Privacy Policy describes how prairie-kudu.com collects, uses, and protects your personal information when you use our website and services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Submit reservation request forms
• Send email inquiries
• Subscribe to communications

This may include your name, email address, and any additional details you choose to share about experience level, interests, or requirements.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information including IP address, browser type, device information, and pages visited. This information helps us understand how visitors use our site and improve functionality.

How We Use Your Information

We use collected information to:

• Process and respond to your reservation requests and inquiries
• Communicate expedition details, preparation requirements, and scheduling
• Improve website functionality and user experience
• Maintain records necessary for business operations
• Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in operating our business (payment processors, email platforms) under strict confidentiality agreements
• When required by law or to respond to legal processes
• To protect the rights, property, or safety of our organization, clients, or others

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and remember your preferences. You can control cookie settings through your browser. For detailed information, see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Reservation inquiries and client communications are typically retained for three years for business record purposes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Withdraw consent for specific processing activities
• Lodge a complaint with relevant data protection authorities

To exercise these rights, contact us at [email protected].

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be indicated by updating the effective date. We encourage you to review this policy regularly.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:

prairie-kudu Wilderness Expeditions
427 Birch Trail Avenue
Canmore, Alberta T1W 2K8
Canada
Email: [email protected]